ABOUT US

At EngageLift, we believe every new customer is an opportunity to create a lasting relationship.

With the right onboarding experience, you can turn first-time users into enthusiastic advocates who not only stay but grow with your business.

Our mission is to help SaaS companies like yours build stronger connections, delivering onboarding that inspires trust, loyalty, and growth from the very first interaction.

Unlock the True Potential of Your Customers

our Approach

We work directly with founders, CEOs, and customer success teams to create onboarding strategies tailored to your SaaS business. Our three-step approach is designed to address your unique challenges:

1. Diagnose

We dig deep to understand your current onboarding processes and identify roadblocks that cause churn.

2. Strategise

Together, we design a customized onboarding framework that ensures every new customer feels supported and engaged.

3. Activate

We guide you through implementing your new onboarding plan, equipping your team to deliver exceptional experiences from day one.

By focusing on customer activation and loyalty, we help you build a sustainable foundation for growth—turning onboarding into your competitive advantage.

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Building success together

We believe in genuine partnerships, built on empathy and open communication.

We take a strategic yet pragmatic approach, fostering a growth mindset for both ourselves and our clients.

Ultimately, our priority is people, empowering them to become leaders within their organizations.

In everything we do, we're guided by a set of core values that define who we are and how we approach customer success.

About

CEO engage lift

Meet Gabriela, CEO of Engage Lift, a consultancy dedicated to helping software companies thrive in the competitive digital landscape. With a diverse background spanning software, fintech, and event management, I bring a unique mix of operational expertise and customer success strategies to the table.

As a former co-owner of a fintech serving credit unions, I honed skills in operations, sales, and financial optimization, equipping me to assess financial health and uncover growth opportunities for software companies. My experience implementing ISO 9001 standards reflects my commitment to quality and continuous improvement.

I’m passionate about guiding companies toward creating exceptional customer experiences that drive loyalty and growth. Together, we can streamline your processes, elevate user experiences, and cultivate a customer-centric culture that sets your business apart from the rest.

an abstract photo of a curved building with a blue sky in the background

“Gabriela makes everything easy. Her attitude, her enthusiasm and sympathy makes easy to face difficult situations that comes on a daily basis.
She is focused on the details and doesn’t leave anything on the air.
She is someone you always would like to have as a part of your team.”

Xavier Cabane
Commercial Director Carretillas TR

★★★★★
★★★★★

“Gabriela is a great professional.
She has always a solution.
Congratulations Gabriela, don’t stop."

Marcos Blasco
CEO Europea de Carretillas